SHIPPING

Please find your country below for shipping charges and timeframes.
If your country isn't listed below, please see Other International.

UK

EU

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

NORTH AMERICA & AUSTRALIA

OTHER INTERNATIONAL

SHIPPING FAQ'S

HOW CAN I TRACK MY ORDER?

We will send you tracking information once your order has been shipped from our warehouse; this information will be included in your order dispatch email.

CAN I PICK UP MY ORDER?

Regrettably, we do not offer a click and collect pick-up service at this time. However, we warmly welcome you to Old Spitalfields Market, where you can personally browse our exquisite products and where we provide FREE APPLYING SERVICE.We are confident that the experience of exploring our physical store will be delightful and rewarding.

CAN I CHANGE OR CANCEL MY ORDER?

Once an order has been placed we're unable to make any changes or cancel the order. Once you have received your order, you can use ourReturns portal to return any unwanted items.

CAN I CHANGE MY SHIPPING ADDRESS?

we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to receive your order. If you would still like to try and redirect your parcel once it's been despatched, please contact the courier directly to see if this would be possible.