Terms & Conditions

Please read these Terms & Conditions carefully before using the Lugh Press-on Nails website and placing an order. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

  1. Product Information and Availability: The information provided on our website regarding our press-on nails, including descriptions, colors, and pricing, is accurate to the best of our knowledge. However, slight variations may occur due to differences in monitor settings or lighting conditions. Product availability is subject to change without notice. We strive to keep our inventory up to date, but occasionally certain products may become unavailable. In such cases, we will notify you promptly and offer alternatives or a refund for the unavailable item(s).

  2. Ordering and Payment: By placing an order on our website, you are making an offer to purchase the selected product(s) subject to these Terms & Conditions. All prices displayed on our website are in the currency stated and exclude shipping and any applicable taxes or customs duties. Payment can be made using the available payment methods specified on our website. We partner with reputable payment processors to ensure secure transactions. Once your order is placed, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order; it is an acknowledgment that we have received your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, unauthorized use, or violation of these Terms & Conditions. In the event of cancellation, we will provide a full refund.

  3. Shipping and Delivery: a. We strive to process and ship orders promptly, but please allow for reasonable processing and delivery times. Shipping times may vary depending on your location and chosen shipping method. b. Shipping costs, including any applicable taxes or customs duties, are the responsibility of the customer unless otherwise stated. c. We are not responsible for any delays, damages, or losses that occur during transit. However, we will make reasonable efforts to assist in resolving any shipping issues that may arise.

  4. Returns and Refunds: We want you to be fully satisfied with your purchase. If you are not satisfied, please contact our customer support within 7 days of receiving your order to initiate a return or exchange. Returns or exchanges are accepted for unused and unopened products in their original packaging. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part. Refunds will be issued in the original form of payment once the returned items are received and inspected. Please allow for reasonable processing time. For health and safety reasons, we cannot accept returns or exchanges on used or opened products, including press-on nails that have been applied or altered.

  5. Intellectual Property: All content, including but not limited to text, images, graphics, logos, and trademarks, on our website is the intellectual property of Lugh Press-on Nails and protected by copyright and other applicable laws. You may not reproduce, distribute, modify, or use any content from our website without our prior written consent.

  6. Privacy and Security: We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws and our Privacy Policy. Please refer to our Privacy Policy for more information.

  7. Governing Law and Jurisdiction: These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction

We're unable to accept returns on personalised items, as we’ve customised these pieces especially for you.